Crusoe Cloud Network Maintenance in us-southcentral1 region
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 2025 - 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-southcentral1 region. During this maintenance window, the only impact you will experience is a brief 15 minute interruption to VM connectivity and control plane operations. This includes actions such as VM Stop, Start, Delete, or other similar operation. All other network services and running workloads will remain operational throughout the maintenance window. If you notice any other issues, please reach out to support@crusoe.ai
Oct 21, 2025 01:00 - Oct 25, 2025 07:00 UTC
Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Operational
90 days ago
99.89 % uptime
Today
us-east1 Operational
90 days ago
99.58 % uptime
Today
us-northcentral1 ? Operational
90 days ago
100.0 % uptime
Today
us-southcentral1 Operational
90 days ago
99.99 % uptime
Today
eu-iceland1 Operational
90 days ago
99.98 % uptime
Today
Networking Operational
90 days ago
99.9 % uptime
Today
Wide Area Networking (WAN) ? Operational
90 days ago
100.0 % uptime
Today
VPC Networking ? Operational
90 days ago
100.0 % uptime
Today
Infiniband Networks ? Operational
90 days ago
99.62 % uptime
Today
Datacenter Networking Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Shared Disks Operational
90 days ago
100.0 % uptime
Today
Persistent Storage Operational
90 days ago
100.0 % uptime
Today
Orchestration Operational
90 days ago
100.0 % uptime
Today
Crusoe Managed Kubernetes (CMK) ? Operational
90 days ago
100.0 % uptime
Today
API ? Under Maintenance
90 days ago
100.0 % uptime
Today
UI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Crusoe Cloud Infiniband Network Maintenance in us-east1 region Oct 22, 2025 01:00-04:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the us-east1 region. During this maintenance, the infiniband network will not be usable in us-east1-a H100-80GB SXM IB Network 2. If you notice any other issues please reach out to support@crusoecloud.com
Posted on Sep 23, 2025 - 16:49 UTC

Crusoe Cloud Network Maintenance in All Regions Oct 23, 2025 01:00-03:00 UTC

Crusoe Cloud will be performing scheduled networking maintenance across all regions: us-east1-a, us-southcentral1-a, and eu-iceland1-a. During this time, customers using ELB and NAT gateways may experience a brief interruption of up to 10 seconds.

If you have any questions or require assistance, please contact our support team at support@crusoe.ai
Posted on Oct 17, 2025 - 18:14 UTC

Crusoe Cloud Network Maintenance in eu-iceland1 region Oct 28, 2025 01:00 - Nov 1, 2025 07:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the eu-iceland1 region. During this maintenance window, the only impact you will experience is a brief 15 minute interruption to VM connectivity and control plane operations. This includes actions such as VM Stop, Start, Delete, or other similar operation. All other network services and running workloads will remain operational throughout the maintenance window. If you notice any other issues, please reach out to support@crusoe.ai
Posted on Oct 10, 2025 - 23:46 UTC

Crusoe Cloud Network Maintenance in us-east1 region Nov 11, 2025 01:00 - Nov 15, 2025 07:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the us-east1 region. During this maintenance window, the only impact you will experience is a brief 15 minute interruption to VM connectivity and control plane operations. This includes actions such as VM Stop, Start, Delete, or other similar operation. All other network services and running workloads will remain operational throughout the maintenance window. If you notice any other issues, please reach out to support@crusoe.ai
Posted on Oct 10, 2025 - 23:46 UTC
Oct 21, 2025

Unresolved incident: Crusoe Cloud Network Maintenance in us-southcentral1 region.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
VM Creation Failure
Resolved - Update: The issue is now resolved.

The engineering team has implemented a fix and confirmed that normal provisioning operations have been restored.
Oct 14, 23:43 UTC
Update - We are continuing to investigate this issue.
Oct 14, 23:42 UTC
Update - We are continuing to investigate this issue.
Oct 10, 02:02 UTC
Update - We have determined that the problem is sporadic and limited to a specific subset of our host nodes.

Existing, currently running VMs are operational. We still strongly recommend customers avoid rebooting critical workloads until the permanent fix is confirmed to be fully deployed.

If you are currently experiencing issues with starting or restarting VMs, please open a support ticket so we can immediately address your specific host.

We will provide another update once the targeted fix has been deployed to the identified hosts and we have confirmed stability.
Oct 10, 01:59 UTC
Update - We are continuing to investigate this issue.
Oct 9, 21:38 UTC
Investigating - We have identified an issue that is preventing new or restarted Virtual Machines from booting successfully. Existing, currently running VMs are operational.

We advise customers to avoid rebooting critical workloads until a resolution is in place.

Our engineering teams are actively investigating the root cause and are working to restore normal provisioning operations as quickly as possible.
Oct 9, 21:37 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Oct 9, 2025
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage