Storage slowness in eu-iceland1-a
Update - We are continuing to observe impact related to the storage performance degradation in eu-iceland1-a. Our engineering teams remain actively engaged with our vendor in focused remediation efforts and are working to address residual intermittent slowness for some customers utilizing Shared Storage services.
We will provide another update as soon as we have further developments. Thank you for your continued patience
Dec 16, 2025 - 18:53 UTC
Update - We have implemented a fix for the storage performance issues in eu-iceland1-a. Storage latency and throughput have returned to normal operating levels. We are actively monitoring the service to ensure continued stability.
Dec 16, 2025 - 18:26 UTC
Update - We are expanding the scope of impact for this incident. Customers will observe significant slowness and intermittent access issues when utilizing Shared Storage services in eu-iceland1-a region.

We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
Dec 16, 2025 - 17:36 UTC
Investigating - We are currently investigating slowness when using Shared Storage in eu-iceland1-a.
We are working with our storage vendor to resolve the issue as soon as possible.
Dec 16, 2025 - 17:13 UTC
VMs throwing Device Not Ready errors in eu-iceland1-a
Investigating - We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors.

We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
Dec 16, 2025 - 18:19 UTC
Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Degraded Performance
90 days ago
99.99 % uptime
Today
us-east1 Operational
90 days ago
100.0 % uptime
Today
us-northcentral1 Operational
90 days ago
100.0 % uptime
Today
us-southcentral1 Operational
90 days ago
99.99 % uptime
Today
eu-iceland1 Degraded Performance
90 days ago
99.98 % uptime
Today
Networking Operational
90 days ago
99.98 % uptime
Today
Wide Area Networking (WAN) Operational
90 days ago
100.0 % uptime
Today
VPC Networking Operational
90 days ago
100.0 % uptime
Today
Infiniband Networks Operational
90 days ago
100.0 % uptime
Today
Datacenter Networking Operational
90 days ago
99.95 % uptime
Today
Storage Degraded Performance
90 days ago
99.99 % uptime
Today
Shared Disks Degraded Performance
90 days ago
99.99 % uptime
Today
Persistent Storage Operational
90 days ago
100.0 % uptime
Today
Container Registry Operational
Orchestration Operational
90 days ago
100.0 % uptime
Today
Crusoe Managed Kubernetes (CMK) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
UI Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Crusoe Cloud Database Migration Maintenance (All Regions) Dec 17, 2025 02:00-02:30 UTC

Crusoe Cloud will be undergoing planned Database Upgrade maintenance in all regions. During this maintenance window, the only impact you will experience is a brief 30 minute interruption to all control plane operations. This includes actions such as VM Stop, Start, Delete, or other similar operation using the UI or CLI. All other network services and running workloads will remain operational throughout the maintenance window. If you notice any other issues, please reach out to support@crusoe.ai
Posted on Nov 24, 2025 - 23:04 UTC
Dec 16, 2025

Unresolved incidents: VMs throwing Device Not Ready errors in eu-iceland1-a, Storage slowness in eu-iceland1-a.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Crusoe Cloud Infiniband Network Maintenance in us-east1-a region
Completed - The scheduled maintenance has been completed.
Dec 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to replace an InfiniBand cable in the us-east1-a A100-80GB SXM IB network to address a hardware issue. During a brief ~5-minute window, starting and stopping VMs in this network will be unavailable; running VMs and the data plane will not be affected. If you experience any issues, please contact support@crusoecloud.com.
Dec 8, 18:07 UTC
Dec 11, 2025
Crusoe Cloud Network Maintenance in eu-iceland-1a region
Completed - The scheduled maintenance has been completed.
Dec 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 12:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the eu-iceland-1a region.

No expected customer-facing downtime.There may be brief periods of reduced redundancy during the window but should not impact performance.

If you notice any issues, please contact support@crusoecloud.com.
Dec 8, 17:22 UTC
Crusoe Cloud Storage Expansion in eu-iceland-1a region
Completed - The scheduled maintenance has been completed.
Dec 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 12:01 UTC
Scheduled - Crusoe Cloud will be performing planned storage maintenance and expanding the VAST cluster in the eu-iceland-1a region.

No expected customer-facing downtime.There may be brief periods of reduced bandwidth during the window but should not impact performance.

For any issues, please contact support@crusoecloud.com
Dec 8, 17:24 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Crusoe Container Registry Maintenance in us-southcentral1-a region (Continued)
Completed - The scheduled maintenance has been completed.
Dec 9, 06:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 05:09 UTC
Scheduled - Crusoe Cloud is still performing the planned maintenance on the Crusoe Container Registry (CCR) in the us-southcentral1-a region as we've identified an issue. We are extending this maintenance and will continue to provide updates. During the maintenance window, customers will still be unable to push or pull images, create repositories, or access any other container registry functionality. If you experience any other issues, please reach out to support@crusoe.ai
Dec 9, 05:08 UTC
Crusoe Container Registry Maintenance in us-southcentral1-a region
Completed - The scheduled maintenance has been completed.
Dec 9, 05:00 UTC
Update - The scheduled maintenance is currently in progress and we've identified an issue. We are extending this maintenance and will continue to provide updates.
Dec 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 03:00 UTC
Scheduled - Crusoe Cloud will be performing planned maintenance on the Crusoe Container Registry (CCR) in the us-southcentral1-a region. During the maintenance window, customers will be unable to push or pull images, create repositories, or access any other container registry functionality. If you experience any other issues, please reach out to support@crusoe.ai
Nov 22, 01:59 UTC
Dec 8, 2025
[Emergency] us-west1-a Power Supply Maintenance Update
Completed - The scheduled maintenance has been completed.
Dec 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 08:00 UTC
Scheduled - Emergency cold-weather performance update to the active power suppy in us-west1-a region with a 72-hour monitoring window, during which the site will temporarily run on a redundant power source. No customer impact is expected; VMs, traffic, and VPC connectivity will remain fully available.
Dec 4, 01:13 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Crusoe Cloud Infiniband Network Maintenance in us-southcentral1-a region (Part 2/2)
Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 02:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-southcentral1-a region. During this maintenance, the infiniband network will not be usable in us-southcentral1-a H100-80GB SXM IB Network 1. If you notice any other issues please reach out to support@crusoecloud.com
Nov 21, 21:54 UTC
Dec 2, 2025
Crusoe Container Registry Maintenance in us-east1-a region
Completed - The scheduled maintenance has been completed.
Dec 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 03:00 UTC
Scheduled - Crusoe Cloud will be performing planned maintenance on the Crusoe Container Registry (CCR) in the us-east1-a region. During the maintenance window, customers will be unable to push or pull images, create repositories, or access any other container registry functionality. If you experience any other issues, please reach out to support@crusoe.ai
Nov 22, 01:58 UTC
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