All Systems Operational

Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Operational
us-east1 Operational
us-east2 Operational
us-northcentral1 Operational
us-southcentral1 Operational
eu-iceland1 Operational
eu-norway1 Operational
Networking Operational
Wide Area Networking (WAN) Operational
VPC Networking Operational
Infiniband Networks Operational
Datacenter Networking Operational
Storage Operational
Shared Disks Operational
Persistent Storage Operational
Orchestration Operational
Crusoe Managed Kubernetes (CMK) Operational
API Operational
API Operational
UI Operational
UI Operational
Container Registry Operational
Container Registry Operational
Intelligence Foundry Operational
Self-Serve Deployments Operational
Serverless Fine Tuning Operational
Serverless Inference Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infiniband Management Service Maintenance Oct 9, 2026 01:00-01:27 UTC

Start time: Thursday, October 8, 2026, 6:00 PM PDT / Friday, October 9, 2026, 01:00 UTC

End time: Thursday, October 8, 2026, 6:30 PM PDT / Friday, October 9, 2026, 01:30 UTC

Impacted region: us-east1-a

Impact

Crusoe will perform a planned maintenance on the InfiniBand management service in the us-east1 region. We will restart this service on each InfiniBand cluster, one cluster at a time. Each restart causes a control plane outage of 10 to 15 seconds.

Existing Workloads are not impacted by this change

When an InfiniBand cluster is restarted, you will be unable to start/stop VMs that use InfiniBand for ~15 seconds.

If a start or stop request fails during the maintenance window, wait 1 minute and send the request again. If it still continues to fail after trying again a few times at a minute interval, please contact us at support@crusoe.ai
Posted on Sep 29, 2026 - 22:44 UTC

Crusoe Cloud Network Maintenance in us-west1-a Oct 13, 2026 01:00-03:00 UTC

Date: 12 October 2026
Start Time: 1800 PDT (0100 UTC, 13 October)
End Time: 2000 PDT (0300 UTC, 13 October)
Location: us-west1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-west1-a.Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:26 UTC

Crusoe Cloud Network Maintenance in us-east1-a Oct 13, 2026 09:00-11:00 UTC

Date: 13 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0400 PDT (1100 UTC)
Location: us-east1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-east1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:27 UTC

Crusoe Cloud Network Maintenance in us-southcentral1-a Oct 14, 2026 09:00-11:00 UTC

Date: 14 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0400 PDT (1100 UTC)
Location: us-southcentral1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-southcentral1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:39 UTC

Crusoe Cloud Network Maintenance in us-east2-a Oct 16, 2026 01:00-03:00 UTC

Date: 15 October 2026
Start Time: 1800 PDT (0100 UTC, 16 October)
End Time: 2000 PDT (0300 UTC, 16 October)
Location: us-east2-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-east2-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:31 UTC

Crusoe Cloud Network Maintenance in eu-norway1-a Oct 19, 2026 01:00-03:00 UTC

Date: 19 October 2026
Start Time: 1800 PDT (0100 UTC, 20 October)
End Time: 2000 PDT (0300 UTC, 20 October)
Location: eu-norway1-a

Impact:
Crusoe will be performing a scheduled network upgrade in eu-norway1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:32 UTC

Crusoe Cloud Network Maintenance in eu-iceland1-a Oct 20, 2026 09:00-11:00 UTC

Date: 20 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0400 PDT (1100 UTC)
Location: eu-iceland1-a

Impact:
Crusoe will be performing a scheduled network upgrade in eu-iceland1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:33 UTC

Oct 6, 2026

Crusoe Cloud Upgrade on IB network eu-iceland1-a H200-141GB SXM IB Network 3
Completed - The scheduled maintenance has been completed.
Oct 6, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:30 UTC
Scheduled - Date: September 24 – October 6, 2026
Start Time: 2:30 PM PDT (21:30 UTC) — September 24, 2026
End Time: 2:30 PM PDT (21:30 UTC) — October 6, 2026
Location: eu-iceland1-a
Impact:
This change is expected to be seamless for customers.

Impacted IB Network:
eu-iceland1-a H200-141GB SXM IB Network 3 5f2b28bc-41de-4de2-b00f-06d38a3e669c

For the new upgraded version to take effect a VM needs to be stopped and started or created after this maintenance is complete. Please take this action as quickly as your workloads permit in order to take advantage of the performance enhancements and bug fixes.

Please note that existing workloads and actions should not be affected.

If for any reason there is an issue with the creation or starting of a VM, please contact the support team.
Sep 17, 14:42 UTC
London POP Public Turn-Up
Completed - The scheduled maintenance has been completed.
Oct 6, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:30 UTC
Scheduled - Maintenance Start Tuesday, 6 October 2026 0430 UTC (2130 PDT)
Maintenance End Tuesday, 6 October 2026 0630 UTC (2330 PDT)
Impacted Region eu-iceland1-a

Summary
Crusoe will add a new public internet connection point in London (LHR). This work adds capacity and redundancy for internet traffic to and from the eu-iceland1 region. Today, eu-iceland1 internet traffic goes through Amsterdam (AMS) and Dublin (DUB). After this work, some of that traffic will also go through London.

Expected impact
We do not expect customer impact.

What can change
The network path for some internet traffic to and from eu-iceland1 can change to go through London.
Latency to some internet destinations can change a small amount because of the new path.
Your public IP addresses do not change. You do not need to change firewall rules or DNS.

Action for customers
This notice is for your information only. You do not need to do anything. Running workloads will not be impacted.

Contact
If you see packet loss, connection resets, or a large latency change during or after the window, contact support@crusoe.ai. Tell us the VM or public IP, the destination, and the time you saw the problem.

We will update this notice when the work starts and when it is complete.
Oct 3, 00:28 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Crusoe Cloud Network Maintenance in us-east1-a
Completed - The scheduled maintenance has been completed.
Oct 2, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 01:00 UTC
Scheduled - Date: 1 October 2026
Start Time: 1800 PDT (0100 UTC, 2 October)
End Time: 1830 PDT (0130 UTC, 2 October)
Location: us-east1-a

Impact:

Crusoe will be performing scheduled network maintenance in us-east1-a on October 1, 2026

Existing running workloads in that region will not be affected.

During the window, customers may experience brief interruptions with start and stop operations for resources for approximately 10-15 seconds, with possible failures. If a request fails, please wait a couple of minutes and retry.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Sep 24, 21:17 UTC

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Storage accessibility issues in eu-norway1
Resolved - This incident has been resolved.
Sep 30, 00:32 UTC
Monitoring - Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1 are available again. We have put a fix in place with our storage vendor and are monitoring the results. We will share another update once we confirm the service is stable.
Sep 29, 23:43 UTC
Identified - We are seeing early signs of recovery for Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1. We are still working closely with our storage vendor to fully restore service and will share another update as progress continues.
Sep 29, 21:18 UTC
Investigating - We are currently investigating storage accessibility issues when using Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1.
We are working with our storage vendor to resolve the issue as soon as possible and will keep you posted on further developments.
Sep 29, 20:38 UTC

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Crusoe Cloud Control Plane Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 18:30 UTC
Scheduled - Date: September 24, 2026
Start Time: 11:30 AM PDT (18:30 UTC)
End Time: 12:30 PM PDT (19:30 UTC)
Location: All regions

Impact:
Crusoe will be upgrading our control plane in all regions. Control plane activities and authentication may fail intermittently for up to 5 minutes during the window. The following services are subject to the potential 5 minute intermittent disruption:

Authentication and API/console access
Managed Inference and Container Registry token authentication
VM lifecycle operations
CMK cluster / nodepool operations and GPU health monitoring

Existing running workloads (VMs, Kubernetes clusters, etc.) are not affected.
Sep 18, 00:33 UTC

Sep 23, 2026

Crusoe Container Registry (CCR) Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:30 UTC
Scheduled - Date: 22 September 2026
Start Time: 1730 PDT (0030 UTC, 23 September)
End Time: 1930 PDT (0230 UTC, 23 September)

Impact:
Crusoe Cloud will be performing planned maintenance on the Crusoe Container Registry (CCR) in us-east2-a to improve reliability and performance. During the maintenance window, CCR in the us-east2-a region will be fully unavailable. We recommend pausing any workflows that depend on pushing or pulling container images until the window has concluded.

If you are not using CCR, this maintenance will have no impact on your workloads. If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Sep 21, 17:45 UTC

Sep 22, 2026

No incidents reported.

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