Update - Recovery work for the facility issue in us-east2-a is ongoing. The remaining affected hardware will stay powered off until required facility work and safety inspections are complete. We don’t have an estimated restoration time yet, and we’ll share one as soon as those inspections are done.
In the meantime, we’re restoring affected instances on other available capacity in us-east2-a where possible, and a number of instances are already back online. If your instances are affected, our customer success team is in contact with you directly. We’ll post another update by 23:00 UTC
Oct 15, 2026 - 19:20 UTC
In the meantime, we’re restoring affected instances on other available capacity in us-east2-a where possible, and a number of instances are already back online. If your instances are affected, our customer success team is in contact with you directly. We’ll post another update by 23:00 UTC
Oct 15, 2026 - 19:20 UTC
Identified - We’ve started restoring power to part of the affected hardware in us-east2-a, and some instances will begin to come back online. The rest of the affected hardware will stay powered off while the facility issue is being remediated. Our teams are actively working on recovery, and we’ll post updates as events warrant.
Oct 15, 2026 - 16:03 UTC
Oct 15, 2026 - 16:03 UTC
Update - As a safety precaution, we’ve shut off power to the affected hardware in us-east2-a. Instances running on that hardware are now powered off. Power won’t be restored until the area has been confirmed safe. Our teams are working on recovery, and we’ll post another update within 90 minutes.
Oct 15, 2026 - 13:50 UTC
Oct 15, 2026 - 13:50 UTC
Investigating - We’re investigating an issue at one of our data center facilities that is affecting a subset of compute instances in us-east2-a. Some instances are currently unavailable. As a safety precaution, we’re powering down some additional hardware in the affected area. Instances on that hardware will become unavailable during this time. Our teams are actively working on this, and we’ll post another update within 30 minutes.
Oct 15, 2026 - 13:12 UTC
Oct 15, 2026 - 13:12 UTC
GPU Virtual Machines
Major Outage
us-east1
Operational
us-east2
Major Outage
us-northcentral1
Operational
us-southcentral1
Operational
eu-iceland1
Operational
eu-norway1
Operational
Networking
Major Outage
Wide Area Networking (WAN)
Operational
VPC Networking
Operational
Infiniband Networks
Operational
Datacenter Networking
Major Outage
Storage
Operational
Shared Disks
Operational
Persistent Storage
Operational
Orchestration
Operational
Crusoe Managed Kubernetes (CMK)
Operational
API
Operational
API
Operational
UI
Operational
UI
Operational
Container Registry
Operational
Container Registry
Operational
Intelligence Foundry
Operational
Self-Serve Deployments
Operational
Serverless Fine Tuning
Operational
Serverless Inference
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Crusoe Cloud Network Maintenance in eu-norway1-a Oct 20, 2026 01:00-05:00 UTC
Date: 19 October 2026
Start Time: 1800 PDT (0100 UTC, 20 October)
End Time: 2200 PDT (0500 UTC, 20 October)
Location: eu-norway1-a
Impact:
Crusoe will be performing a scheduled network upgrade in eu-norway1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.
If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:32 UTC
Start Time: 1800 PDT (0100 UTC, 20 October)
End Time: 2200 PDT (0500 UTC, 20 October)
Location: eu-norway1-a
Impact:
Crusoe will be performing a scheduled network upgrade in eu-norway1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.
If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:32 UTC
Crusoe Cloud Network Maintenance in eu-iceland1-a Oct 20, 2026 09:00-15:00 UTC
Date: 20 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0800 PDT (1500 UTC)
Location: eu-iceland1-a
Impact:
Crusoe will be performing a scheduled network upgrade in eu-iceland1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.
If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:33 UTC
Start Time: 0200 PDT (0900 UTC)
End Time: 0800 PDT (1500 UTC)
Location: eu-iceland1-a
Impact:
Crusoe will be performing a scheduled network upgrade in eu-iceland1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.
If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:33 UTC