All Systems Operational

Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Operational
us-east1 Operational
us-east2 Operational
us-northcentral1 Operational
us-southcentral1 Operational
eu-iceland1 Operational
eu-norway1 Operational
Networking Operational
Wide Area Networking (WAN) Operational
VPC Networking Operational
Infiniband Networks Operational
Datacenter Networking Operational
Storage Operational
Shared Disks Operational
Persistent Storage Operational
Orchestration Operational
Crusoe Managed Kubernetes (CMK) Operational
API Operational
API Operational
UI Operational
UI Operational
Container Registry Operational
Container Registry Operational
Intelligence Foundry Operational
Self-Serve Deployments Operational
Serverless Fine Tuning Operational
Serverless Inference Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Crusoe Cloud Network Maintenance in eu-norway1-a Oct 20, 2026 01:00-05:00 UTC

Date: 19 October 2026
Start Time: 1800 PDT (0100 UTC, 20 October)
End Time: 2200 PDT (0500 UTC, 20 October)
Location: eu-norway1-a

Impact:
Crusoe will be performing a scheduled network upgrade in eu-norway1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:32 UTC

Crusoe Cloud Network Maintenance in eu-iceland1-a Oct 20, 2026 09:00-15:00 UTC

Date: 20 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0800 PDT (1500 UTC)
Location: eu-iceland1-a

Impact:
Crusoe will be performing a scheduled network upgrade in eu-iceland1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted on Sep 24, 2026 - 06:33 UTC

Crusoe Managed Kubernetes (CMK) Maintenance in us-east1-a Oct 22, 2026 17:00-18:00 UTC

Date: 22 October 2026
Start Time: 1000 PDT (1700 UTC)
End Time: 1100 PDT (1800 UTC)

Impact:
Crusoe Cloud will be performing planned maintenance on the Crusoe Managed Kubernetes (CMK) control plane in us-east1-a to improve reliability and performance. During the window, cluster control plane components will restart in sequence. This may cause a brief increase in Kubernetes API response times, which will return to normal right away with no action needed from the user. Existing clusters, running workloads and cluster data won't be affected due to this maintenance.

If you are not using this managed service [CMK], this maintenance will have no impact on your workloads.

If you have questions about your specific workloads or notice persistent issues during or after the maintenance window, please reach out to support@crusoe.ai.
Posted on Oct 16, 2026 - 21:22 UTC

Crusoe Managed Kubernetes (CMK) Maintenance in eu-iceland1-a Oct 22, 2026 17:00-18:00 UTC

Date: 22 October 2026
Start Time: 1000 PDT (1700 UTC)
End Time: 1100 PDT (1800 UTC)

Impact:
Crusoe Cloud will be performing planned maintenance on the Crusoe Managed Kubernetes (CMK) control plane in eu-iceland1-a to improve reliability and performance. During the window, cluster control plane components will restart in sequence. This may cause a brief increase in Kubernetes API response times, which will return to normal right away with no action needed from the user. Existing clusters, running workloads and cluster data won't be affected due to this maintenance.

If you are not using this managed service [CMK], this maintenance will have no impact on your workloads.

If you have questions about your specific workloads or notice persistent issues during or after the maintenance window, please reach out to support@crusoe.ai.
Posted on Oct 16, 2026 - 21:23 UTC

Crusoe Managed Kubernetes (CMK) Maintenance in eu-iceland2-a Oct 22, 2026 17:00-18:00 UTC

Date: 22 October 2026
Start Time: 1000 PDT (1700 UTC)
End Time: 1100 PDT (1800 UTC)

Impact:
Crusoe Cloud will be performing planned maintenance on the Crusoe Managed Kubernetes (CMK) control plane in eu-iceland2-a to improve reliability and performance. During the window, cluster control plane components will restart in sequence. This may cause a brief increase in Kubernetes API response times, which will return to normal right away with no action needed from the user. Existing clusters, running workloads and cluster data won't be affected due to this maintenance.

If you are not using this managed service [CMK], this maintenance will have no impact on your workloads.

If you have questions about your specific workloads or notice persistent issues during or after the maintenance window, please reach out to support@crusoe.ai.
Posted on Oct 16, 2026 - 21:24 UTC

Oct 18, 2026

Facility issue in us-east2-a
Resolved - This incident has been resolved.
Oct 18, 20:22 UTC
Update - Most affected instances in our Ohio region are back in service. A small number are still unavailable while we finish hardware checks and the last repairs. We’ll keep you posted on further developments
Oct 18, 16:51 UTC
Update - We have restored additional capacity in us-east2-a and are validating each host before returning it to service. Some affected customers are now fully restored, and we continue to return capacity to the remaining impacted customers. The remaining affected hardware will stay offline until facility repairs and safety checks are finished, and we don’t yet have a time for full restoration.

We will post an update in 24 hours, or as events warrant.
Oct 17, 07:16 UTC
Update - Work to address the facility issue in us-east2-a continues. The affected hardware will stay offline until facility repairs and safety checks are complete, and it will be brought back online as that work allows. We don’t yet have a time for full restoration.

Our teams continue to move impacted instances onto other available capacity in us-east2-a where we can. We will post an update in 24 hours, or as events warrant.
Oct 16, 14:48 UTC
Update - We have restored part of the affected capacity in us-east2-a and continue to move impacted instances onto other available capacity where we can. The remaining affected hardware will stay offline until facility repairs and safety checks are finished, and we don’t yet have a time for full restoration. We will post an update in 24 hours, or as events warrant.
Oct 16, 07:22 UTC
Update - Work to address the facility issue in us-east2-a continues to progress. The hardware that's still affected will stay offline until facility repairs and safety checks are finished, and we don't yet have a time for full restoration.

Our teams are still moving impacted instances onto other available capacity in us-east2-a where we can. We will post updates on further developments within the next 24 hours.
Oct 16, 00:59 UTC
Update - Recovery work for the facility issue in us-east2-a is ongoing. The remaining affected hardware will stay powered off until required facility work and safety inspections are complete. We don’t have an estimated restoration time yet, and we’ll share one as soon as those inspections are done.

In the meantime, we’re restoring affected instances on other available capacity in us-east2-a where possible, and a number of instances are already back online. If your instances are affected, our customer success team is in contact with you directly. We’ll post another update by 23:00 UTC
Oct 15, 19:20 UTC
Identified - We’ve started restoring power to part of the affected hardware in us-east2-a, and some instances will begin to come back online. The rest of the affected hardware will stay powered off while the facility issue is being remediated. Our teams are actively working on recovery, and we’ll post updates as events warrant.
Oct 15, 16:03 UTC
Update - As a safety precaution, we’ve shut off power to the affected hardware in us-east2-a. Instances running on that hardware are now powered off. Power won’t be restored until the area has been confirmed safe. Our teams are working on recovery, and we’ll post another update within 90 minutes.
Oct 15, 13:50 UTC
Investigating - We’re investigating an issue at one of our data center facilities that is affecting a subset of compute instances in us-east2-a. Some instances are currently unavailable. As a safety precaution, we’re powering down some additional hardware in the affected area. Instances on that hardware will become unavailable during this time. Our teams are actively working on this, and we’ll post another update within 30 minutes.
Oct 15, 13:12 UTC

Oct 17, 2026

Oct 16, 2026

Oct 15, 2026

Oct 14, 2026

Crusoe Cloud Network Maintenance in us-southcentral1-a
Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:00 UTC
Update - Date: 14 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0600 PDT (1300 UTC)
Location: us-southcentral1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-southcentral1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Oct 13, 13:52 UTC
Scheduled - Date: 14 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0600 PDT (1300 UTC)
Location: us-southcentral1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-southcentral1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Sep 24, 06:39 UTC

Oct 13, 2026

Crusoe Cloud Network Maintenance in us-east1-a
Completed - The scheduled maintenance has been completed.
Oct 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 UTC
Scheduled - Date: 13 October 2026
Start Time: 0200 PDT (0900 UTC)
End Time: 0400 PDT (1100 UTC)
Location: us-east1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-east1-a. Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Sep 24, 06:27 UTC
Crusoe Cloud Network Maintenance in us-west1-a
Completed - The scheduled maintenance has been completed.
Oct 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:00 UTC
Scheduled - Date: 12 October 2026
Start Time: 1800 PDT (0100 UTC, 13 October)
End Time: 2000 PDT (0300 UTC, 13 October)
Location: us-west1-a

Impact:
Crusoe will be performing a scheduled network upgrade in us-west1-a.Existing instances remain running throughout. Customers may observe a brief network interruption of less than 2 seconds. Customers using load balancers may see a connectivity gap of up to approximately 2 minutes. InfiniBand traffic is not affected.

If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Sep 24, 06:26 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Infiniband Management Service Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 01:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 01:00 UTC
Scheduled - Start time: Thursday, October 8, 2026, 6:00 PM PDT / Friday, October 9, 2026, 01:00 UTC

End time: Thursday, October 8, 2026, 6:30 PM PDT / Friday, October 9, 2026, 01:30 UTC

Impacted region: us-east1-a

Impact

Crusoe will perform a planned maintenance on the InfiniBand management service in the us-east1 region. We will restart this service on each InfiniBand cluster, one cluster at a time. Each restart causes a control plane outage of 10 to 15 seconds.

Existing Workloads are not impacted by this change

When an InfiniBand cluster is restarted, you will be unable to start/stop VMs that use InfiniBand for ~15 seconds.

If a start or stop request fails during the maintenance window, wait 1 minute and send the request again. If it still continues to fail after trying again a few times at a minute interval, please contact us at support@crusoe.ai
Sep 29, 22:44 UTC

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Crusoe Cloud Upgrade on IB network eu-iceland1-a H200-141GB SXM IB Network 3
Completed - The scheduled maintenance has been completed.
Oct 6, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:30 UTC
Scheduled - Date: September 24 – October 6, 2026
Start Time: 2:30 PM PDT (21:30 UTC) — September 24, 2026
End Time: 2:30 PM PDT (21:30 UTC) — October 6, 2026
Location: eu-iceland1-a
Impact:
This change is expected to be seamless for customers.

Impacted IB Network:
eu-iceland1-a H200-141GB SXM IB Network 3 5f2b28bc-41de-4de2-b00f-06d38a3e669c

For the new upgraded version to take effect a VM needs to be stopped and started or created after this maintenance is complete. Please take this action as quickly as your workloads permit in order to take advantage of the performance enhancements and bug fixes.

Please note that existing workloads and actions should not be affected.

If for any reason there is an issue with the creation or starting of a VM, please contact the support team.
Sep 17, 14:42 UTC
London POP Public Turn-Up
Completed - The scheduled maintenance has been completed.
Oct 6, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:30 UTC
Scheduled - Maintenance Start Tuesday, 6 October 2026 0430 UTC (2130 PDT)
Maintenance End Tuesday, 6 October 2026 0630 UTC (2330 PDT)
Impacted Region eu-iceland1-a

Summary
Crusoe will add a new public internet connection point in London (LHR). This work adds capacity and redundancy for internet traffic to and from the eu-iceland1 region. Today, eu-iceland1 internet traffic goes through Amsterdam (AMS) and Dublin (DUB). After this work, some of that traffic will also go through London.

Expected impact
We do not expect customer impact.

What can change
The network path for some internet traffic to and from eu-iceland1 can change to go through London.
Latency to some internet destinations can change a small amount because of the new path.
Your public IP addresses do not change. You do not need to change firewall rules or DNS.

Action for customers
This notice is for your information only. You do not need to do anything. Running workloads will not be impacted.

Contact
If you see packet loss, connection resets, or a large latency change during or after the window, contact support@crusoe.ai. Tell us the VM or public IP, the destination, and the time you saw the problem.

We will update this notice when the work starts and when it is complete.
Oct 3, 00:28 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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