Crusoe Cloud Network Maintenance in eu-iceland1 (Part 2/2)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 2025 - 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the eu-iceland1 region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
Jun 13, 2025 01:00-05:00 UTC
Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Operational
90 days ago
99.96 % uptime
Today
us-east1 Operational
90 days ago
99.96 % uptime
Today
us-northcentral1 ? Operational
90 days ago
99.88 % uptime
Today
us-southcentral1 Operational
90 days ago
100.0 % uptime
Today
eu-iceland1 Operational
90 days ago
100.0 % uptime
Today
Networking Under Maintenance
90 days ago
99.97 % uptime
Today
Wide Area Networking (WAN) ? Under Maintenance
90 days ago
99.95 % uptime
Today
VPC Networking ? Operational
90 days ago
99.95 % uptime
Today
Infiniband Networks ? Operational
90 days ago
100.0 % uptime
Today
Datacenter Networking Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Shared Disks Operational
90 days ago
100.0 % uptime
Today
Persistent Storage Operational
90 days ago
100.0 % uptime
Today
Orchestration Operational
90 days ago
99.95 % uptime
Today
Crusoe Managed Kubernetes (CMK) ? Operational
90 days ago
99.95 % uptime
Today
API ? Operational
90 days ago
99.95 % uptime
Today
UI ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

End of Life for Ubuntu 20.04 Curated Images May 30, 2025 00:45 - Jun 15, 2025 23:45 UTC

Crusoe Cloud will no longer be supporting curated images based on Ubuntu 20.04 effective May 31st, 2025. This is in line with Canonical’s end of life announcement for Ubuntu 20.04. More details and customer guidance can be found at docs.crusoecloud.com/resources/deprecation_notices.
Posted on May 30, 2025 - 00:43 UTC

Crusoe Cloud Network Maintenance in eu-iceland1 Jun 16, 2025 17:00-21:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the eu-iceland1 region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
Posted on Jun 11, 2025 - 23:35 UTC

Crusoe Cloud Network Maintenance in us-southcentral1 region Jun 18, 2025 01:00-05:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the us-southcentral1 region. We don't expect any impact but you may experience degraded performance of the network during this time. If you notice any issues please reach out to support@crusoecloud.com
Posted on Jun 10, 2025 - 23:40 UTC

Crusoe Cloud Network Maintenance in us-east1 Jun 19, 2025 01:00-05:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the us-east1 region. We don't expect any impact but you may experience degraded performance of the network during this time. If you notice any issues please reach out to support@crusoecloud.com
Posted on Jun 10, 2025 - 23:41 UTC
Jun 13, 2025

Unresolved incident: Crusoe Cloud Network Maintenance in eu-iceland1 (Part 2/2).

Jun 12, 2025
Control Plane Service Outage
Resolved - All Crusoe Cloud services have been restored and are fully operational. We will continue to monitor our platform. If you notice any issues please reach out to support@crusoecloud.com
Jun 12, 21:35 UTC
Monitoring - We're starting to see signs of recovery across affected services, and our team is monitoring the situation very closely.
Jun 12, 21:08 UTC
Update - We are expanding the scope of this incident to include the Crusoe console being inaccessible. This means that users are currently unable to log in, view, or manage resources through the Crusoe console interface. We are investigating this alongside the existing issues.
Jun 12, 20:16 UTC
Update - We are continuing to investigate this issue.
Jun 12, 20:06 UTC
Update - We are continuing to investigate this issue.
Jun 12, 20:03 UTC
Investigating - We are currently experiencing an outage with our 3rd party service provider, which is intermittently impacting the ability to provision and manage Virtual Machines (VMs) across all of our regions.
Jun 12, 19:55 UTC
Jun 11, 2025
Crusoe Cloud Network Maintenance in eu-iceland1 (Part 1/2)
Completed - The scheduled maintenance has been completed.
Jun 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-iceland1 region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
Jun 10, 02:23 UTC
Partial outage in us-east1
Resolved - We are marking this incident as resolved. Please reach out to support@crusoecloud.com if you experience any issues.
Jun 11, 03:36 UTC
Monitoring - We have identified the issue and a fix has been implemented. Currently, there is no further impact expected to virtual machine accessibility. We are currently monitoring the environment.
Jun 11, 03:20 UTC
Investigating - We are currently investigating an issue impacting virtual machine accessibility. Some users may be unable to stop and start Virtual Machines.
Jun 11, 03:10 UTC
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Crusoe Cloud Network Maintenance in eu-iceland1 (Part 2/2)
Completed - The planned network maintenance in the eu-iceland1 region has been postponed and will be rescheduled for a later date. We will provide an updated status once it’s confirmed.

If you have any questions or notice any issues in the meantime, please reach out to support@crusoecloud.com.
Jun 6, 00:41 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-iceland1 region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
May 23, 22:52 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Crusoe Cloud Network Maintenance in eu-iceland1 (Part 1/2)
Completed - The scheduled maintenance has been completed.
Jun 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 23, 22:51 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-iceland1 region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
May 23, 22:50 UTC
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Certain VM's in us-east1-a region are unavailable
Resolved - This incident has been resolved.
May 30, 16:52 UTC
Update - A fix has been applied and the outage has been mitigated. Services have returned to normal operations in us-east1-a region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.
May 30, 16:45 UTC
Update - We are continuing to monitor for any further issues.
May 30, 15:55 UTC
Monitoring - We have identified and mitigated the underlying cause. Although no further impact is expected, we are continuing to monitor. If you are still experiencing issues, please reach out to us through support@crusoecloud.com and we will investigate further.
May 30, 15:55 UTC
Update - We're making significant progress in resolving the virtual machine accessibility issues in the us-east1-a region. We apologize for the continued disruption and thank you for your patience as we work to restore full service. We will provide another update as soon as more information is available or when services are fully restored. You can continue to contact our support team at support@crusoecloud.com, if there are any other concerns to address
May 30, 15:24 UTC
Update - We are continuing to investigate this issue.
May 30, 13:44 UTC
Update - We are continuing to investigate this issue.
May 30, 13:34 UTC
Update - We are continuing to investigate this issue.
May 30, 13:33 UTC
Update - We are currently investigating an issue impacting virtual machine accessibility in us-east1-a region. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
May 30, 13:32 UTC
Update - We are continuing to investigate this issue.
May 30, 13:18 UTC
Investigating - We are currently investigating a potential service interruption that may impact some customers in our us-east1-a region. If you are experiencing issues in this region, please reach out to support@crusoecloud.com
May 30, 13:05 UTC
Crusoe Cloud Network Maintenance in us-southcentral1 region
Completed - The scheduled maintenance has been completed.
May 30, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-southcentral1 region. There is no customer impact expected during this time. If you notice any issues please reach out to support@crusoecloud.com
May 28, 20:11 UTC
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