Certain VM's in us-northcentral1-a are unavailable
Update - Our teams are working diligently and believe we have identified the root cause and we are working on implementing a resolution. We will continue to provide updates on this page as further developments occur.
Jun 30, 2025 - 22:01 UTC
Investigating - We are currently investigating a potential service interruption that may impact VMs to be unreachable in the us-northcentral1-a region. If you are experiencing issues in this region, please reach out to support@crusoecloud.com
Jun 30, 2025 - 18:05 UTC
Uptime over the past 90 days. View historical uptime.
GPU Virtual Machines Operational
90 days ago
99.96 % uptime
Today
us-east1 Operational
90 days ago
99.96 % uptime
Today
us-northcentral1 ? Operational
90 days ago
99.88 % uptime
Today
us-southcentral1 Operational
90 days ago
100.0 % uptime
Today
eu-iceland1 Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
99.97 % uptime
Today
Wide Area Networking (WAN) ? Operational
90 days ago
99.95 % uptime
Today
VPC Networking ? Operational
90 days ago
99.95 % uptime
Today
Infiniband Networks ? Operational
90 days ago
100.0 % uptime
Today
Datacenter Networking Operational
90 days ago
100.0 % uptime
Today
Storage Degraded Performance
90 days ago
100.0 % uptime
Today
Shared Disks Operational
90 days ago
100.0 % uptime
Today
Persistent Storage Degraded Performance
90 days ago
100.0 % uptime
Today
Orchestration Operational
90 days ago
100.0 % uptime
Today
Crusoe Managed Kubernetes (CMK) ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.95 % uptime
Today
UI ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Crusoe Cloud Network Maintenance in us-east Jul 9, 2025 01:00-05:00 UTC

Crusoe Cloud will be undergoing planned network maintenance in the us-east region. You may experience reduced bandwidth during this time. If you notice any issues please reach out to support@crusoecloud.com
Posted on Jun 27, 2025 - 20:59 UTC
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

Unresolved incident: Certain VM's in us-northcentral1-a are unavailable.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Crusoe Cloud Network Maintenance in us-east1
Completed - The scheduled maintenance has been completed.
Jun 25, 06:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-east1 region. No impact is expected, however, in extremely rare circumstances individual servers may experience network connectivity degradations that require a reboot to resolve. This measure would only be taken to ensure the continued stability and integrity of the underlying infrastructure. We are committed to minimizing the impact of any potential disruption.
Jun 19, 04:49 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Crusoe Cloud Network Maintenance in us-southcentral1 region (Continue)
Completed - The scheduled maintenance has been completed.
Jun 18, 07:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 05:06 UTC
Scheduled - Due to an unexpected overrun in some of the scheduled maintenance tasks for the Crusoe Cloud Network Maintenance in us-southcentral1 region, it is now expected to run for an additional 2 hours.

The previously communicated impact will continue during this extended period.

If you have any questions or require assistance during this extended maintenance window, please contact our support team at support@crusoecloud.com.
Jun 18, 05:05 UTC
Crusoe Cloud Network Maintenance in us-southcentral1 region
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 UTC
Update - Due to an unexpected overrun in some of the scheduled maintenance tasks for the Crusoe Cloud Network Maintenance in us-southcentral1 region, it is now expected to run for an additional 2 hours.

The previously communicated impact will continue during this extended period.

If you have any questions or require assistance during this extended maintenance window, please contact our support team at support@crusoecloud.com.
Jun 18, 04:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in the us-southcentral1 region. We don't expect any impact but you may experience degraded performance of the network during this time. If you notice any issues please reach out to support@crusoecloud.com
Jun 10, 23:40 UTC
Jun 17, 2025
End of Life for Ubuntu 20.04 Curated Images
Completed - The scheduled maintenance has been completed.
Jun 17, 15:05 UTC
Scheduled - Crusoe Cloud will no longer be supporting curated images based on Ubuntu 20.04 effective May 31st, 2025. This is in line with Canonical’s end of life announcement for Ubuntu 20.04. More details and customer guidance can be found at docs.crusoecloud.com/resources/deprecation_notices.
May 30, 00:43 UTC
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