Crusoe Cloud Status

All Systems Operational

GPU Virtual Machines Operational
90 days ago
99.93 % uptime
Today
us-east1 Operational
90 days ago
99.75 % uptime
Today
us-northcentral1 Operational
90 days ago
100.0 % uptime
Today
us-southcentral1 Operational
90 days ago
100.0 % uptime
Today
eu-iceland1 Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
99.92 % uptime
Today
Wide Area Networking (WAN) Operational
90 days ago
100.0 % uptime
Today
VPC Networking Operational
90 days ago
99.72 % uptime
Today
Infiniband Networks Operational
90 days ago
100.0 % uptime
Today
Datacenter Networking Operational
90 days ago
99.98 % uptime
Today
Storage Operational
90 days ago
99.98 % uptime
Today
Shared Disks Operational
90 days ago
99.99 % uptime
Today
Persistent Storage Operational
90 days ago
99.98 % uptime
Today
Orchestration Operational
90 days ago
99.95 % uptime
Today
Crusoe Managed Kubernetes (CMK) Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
UI Operational
90 days ago
99.99 % uptime
Today
UI Operational
90 days ago
99.99 % uptime
Today
Container Registry Operational
90 days ago
99.64 % uptime
Today
Container Registry Operational
90 days ago
99.64 % uptime
Today
Managed Inference Operational
90 days ago
99.83 % uptime
Today
Managed Inference Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Crusoe Cloud Network Maintenance in us-southcentral1-a Jun 9, 2026 11:00-15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 20, 2026 - 05:37 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 20, 2026 - 05:36 UTC
Scheduled - Crusoe Cloud will be performing planned network maintenance to upgrade Front End (FE) Leaf switches across our global infrastructure. This critical update addresses known software bugs and standardizes our network command-set, significantly improving long-term stability and incident response.

During the maintenance window, all hypervisors  in the us-southcentral1-a region will experience intermittent unavailability. We strongly recommend pausing or gracefully shutting down critical workloads during the window to prevent unexpected disruptions or data loss.

All other services outside the us-southcentral1-a region will remain operational. If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.

May 06, 2026 - 17:55 UTC

Crusoe Cloud Network Maintenance in us-east1-a Jun 16, 2026 11:00-15:00 UTC

Crusoe Cloud will be performing planned network maintenance to upgrade Front End (FE) Leaf switches across our global infrastructure. This critical update addresses known software bugs and standardizes our network command-set, significantly improving long-term stability and incident response.

During the maintenance window, all hypervisors  in the us-east1-a region will experience intermittent unavailability. We strongly recommend pausing or gracefully shutting down critical workloads during the window to prevent unexpected disruptions or data loss.

All other services outside the us-east1-a region will remain operational. If you have questions regarding your specific workloads or notice persistent issues following a maintenance window, please reach out to support@crusoe.ai.

Posted on May 06, 2026 - 17:57 UTC

Crusoe Cloud Network Maintenance in eu-iceland1-a Jun 23, 2026 17:58 - Jun 24, 2026 05:58 UTC

Crusoe Cloud will be performing planned network maintenance to upgrade Front End (FE) Leaf switches across our global infrastructure. This critical update addresses known software bugs and standardizes our network command-set, significantly improving long-term stability and incident response.

During the maintenance window, all hypervisors  in the eu-iceland1-a region will experience intermittent unavailability. We strongly recommend pausing or gracefully shutting down critical workloads during the window to prevent unexpected disruptions or data loss.

All other services outside the eu-iceland1-a region will remain operational. If you have questions regarding your specific workloads or notice persistent issues following a maintenance window, please reach out to support@crusoe.ai.

Posted on May 06, 2026 - 17:59 UTC
May 22, 2026

No incidents reported today.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 UTC
Scheduled - Crusoe Cloud will be undergoing planned network maintenance in all the regions.
During this maintenance window, no running workloads will be impacted during the time of Maintenance.

If you notice any issues, please reach out to support@crusoe.ai

May 20, 02:43 UTC
May 20, 2026
Resolved - This incident has been resolved. All affected compute hosts and customer virtual machines in us-east1-a have been restored.
May 20, 21:09 UTC
Update - Remediation is ongoing and the number of impacted customers continues to narrow. Engineering remains actively engaged, and we will provide a further update as the work advances.
May 20, 18:55 UTC
Update - Engineering continues to make progress on remediation since the last status post. Work remains ongoing for the customers still in progress, We will provide a further update as recovery advances.
May 20, 17:55 UTC
Update - Engineering has restored the majority of affected services in us-east1-a and is in the final stages of remediation. A subset of customers remain impacted and are being prioritised for recovery. We will provide a further update shortly.
May 20, 16:30 UTC
Update - Work to restore service in us-east1-a continues. Engineering has made significant progress, with the large majority of affected compute hosts now recovered. A small number of hosts remain under active remediation. We will provide a further update shortly.
May 20, 15:35 UTC
Update - Work to restore service in us-east1-a continues, with engineering making steady progress across affected compute hosts. A subset of hosts remain impacted as remediation work advances. We will provide a further update shortly.
May 20, 14:27 UTC
Update - Engineering continues to make progress on the issue in us-east1-a, though recovery is proceeding more slowly than initially anticipated. A subset of compute hosts in the region remains impacted while remediation work continues. We will provide a further update as recovery advances.
May 20, 13:27 UTC
Update - Work to restore service is ongoing as our teams continue to drive remediation in us-east1-a. Engineering remains engaged across affected compute hosts and we will provide a further update shortly.
May 20, 12:37 UTC
Update - Engineering continues to work on the issue in us-east1-a. A subset of compute hosts in the region remains impacted while remediation steps are being applied. We will provide a further update once additional progress can be reported
May 20, 11:28 UTC
Update - Remediation in us-east1-a is ongoing and continuing to progress. Additional virtual machines have returned to service; however, a subset of compute hosts remains impacted and the region is not yet fully restored. Engineering remains engaged and further updates will follow.
May 20, 10:32 UTC
Update - We continue to see progress in us-east1-a as engineering works through mitigation. Additional virtual machines have returned to service, although a subset of compute hosts remains impacted, and the issue is not yet fully mitigated. Engineering remains actively engaged, and we will provide further updates as recovery continues.
May 20, 09:28 UTC
Update - We are seeing partial recovery in us-east1-a following mitigation steps applied by engineering. A subset of affected virtual machines have returned to service.

Engineering is continuing to validate the mitigation and work toward full restoration. A subset of compute hosts remains impacted at this time. We will provide further updates as progress continues.

May 20, 08:25 UTC
Identified - We are continuing to work on the issue affecting us-east1-a. Engineering has identified a likely cause and mitigation is in progress. A subset of compute hosts remains unavailable, and Managed Kubernetes and Container Registry operations in the region continue to be impacted.

We will continue to provide updates as remediation progresses.

May 20, 06:19 UTC
Update - We are continuing to investigate this issue.
May 20, 03:51 UTC
Investigating - We are investigating a networking issue in the us-east1-a region affecting connectivity to a subset of compute hosts. Affected virtual machines may appear in an unspecified state or be unreachable over the network. Managed Kubernetes clusters in the region may also report nodes as Not Ready. Container Registry operations in the region, including image push/pull and repository management, are also impacted.

Engineering is engaged and actively working to identify the cause and restore service. We will provide updates as we have more information.

May 20, 01:37 UTC
May 19, 2026
Resolved - VM creation and start operations in the us-southcentral1-a and eu-iceland1-a regions have been functioning normally for several hours. Our Engineering teams have addressed the underlying issue and a permanent fix is being prepared for deployment to prevent recurrence. Existing running workloads and resources remained fully operational throughout the incident.

We apologize for any inconvenience this may have caused.

May 19, 01:19 UTC
Monitoring - The issue affecting the ability to create and start Virtual Machines in the us-southcentral1-a and eu-iceland1-a regions has been mitigated. VM creation and start operations are functioning normally. No customer impact has been observed as of 14:00 UTC.
Our Engineering teams continue to monitor both regions closely and are working on a permanent fix to prevent recurrence.

We apologize for any inconvenience this may have caused.

May 18, 14:34 UTC
Update - We have identified the underlying issue affecting the ability to create and start Virtual Machines in the us-southcentral1-a and eu-iceland1-a regions. Our Engineering teams are actively working on recovery. Some customers may still be experiencing impact while this work continues.
Existing running workloads and resources remain fully operational and are not impacted.
We will provide a further update as soon as more information becomes available.

May 18, 11:27 UTC
Identified - We are investigating an issue affecting the ability to create and start Virtual Machines in the us-southcentral1-a and eu-iceland1-a regions. Existing running workloads and resources remain fully operational and are not impacted.
Our Engineering teams are actively working on recovery. We will provide an update when more information is available.

May 18, 08:24 UTC
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026
Completed - The scheduled maintenance has been completed.
May 16, 01:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 UTC
Scheduled - Migrate active node to new high-RAM/fast-disk VM

Migrating the active Vault node impacts all CMK and Slurm customers performing provisioning, scaling, or kubeconfig-fetch operations during the maintenance window.

Existing running clusters and existing kubeconfigs are NOT impacted — Vault is not in the runtime data path.



Customer Impact:
* Nodepool VM creation
* Cluster creation & deletion
* Kubeconfig download

May 15, 23:31 UTC
May 15, 2026

No incidents reported.

May 14, 2026
Resolved - This incident has been resolved.
May 14, 00:09 UTC
Investigating - Customers using CCR (Crusoe Container Registry) will be unable to push or pull images. We are working on resolving this matter as soon as possible. If you experience any other issues, please reach out to support@crusoe.ai
May 13, 21:34 UTC
May 13, 2026
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Resolved - Service has been fully restored. We have identified the root cause and are taking steps to prevent recurrence.
May 10, 18:19 UTC
Investigating - We are investigating an issue affecting access to Crusoe Managed Inference, including Intelligence Foundry and Bring Your Own Model (BYOM). Customers may be unable to reach inference endpoints or send requests to the service. Engineering is actively working on recovery. We will provide an update when more information is available.
May 10, 14:41 UTC
May 9, 2026
Resolved - This incident has been resolved.
May 9, 03:09 UTC
Update - The issue has been mitigated and project creation requests are completing successfully.
May 9, 03:09 UTC
Investigating - We're investigating failures when creating new projects. Existing workloads and resources remain fully operational. We will provide an update when more information is available.
May 8, 20:04 UTC
May 8, 2026