We have resolved the issue and network connections should be restored. We are running some performance tests and will provide an update shortly.
We will provide an abbreviated postmortem by tomorrow (March 8th) by 0900 PT (1700 UTC) and will provide detailed postmortems upon request. Please reach out to support@crusoecloud.com if you continue to experience issues.
Posted Mar 08, 2023 - 03:31 UTC
Update
We have resolved the issue and network connections should be restored. We are running some performance tests and will provide an update shortly.
Posted Mar 08, 2023 - 03:30 UTC
Update
We are continuing to work to resolve this issue. We will post another update by 1930 PST (0330 UTC).
Posted Mar 08, 2023 - 02:56 UTC
Update
We are continuing to work to resolve this issue. We will post another update by 1900 PST (0300 UTC).
Posted Mar 08, 2023 - 02:29 UTC
Identified
We have identified the source of the outage and are working to resolve. We will post another update by 1830 PST (0230 UTC).
Posted Mar 08, 2023 - 02:02 UTC
Investigating
We are currently investigating a network outage affecting all traffic to and from all VMs. We will post another update by 1800 PST (0200 UTC).
Posted Mar 08, 2023 - 01:35 UTC
This incident affected: GPU Virtual Machines (us-northcentral1).