A fix has been implemented, and we are monitoring the environment for now.
Posted Aug 01, 2025 - 05:06 UTC
Identified
The issue has been identified, and we have tested a fix internally. We are working on rolling out the fix to our A100 Infiniband type servers now.
Posted Aug 01, 2025 - 03:44 UTC
Investigating
We have identified an issue that is preventing new or restarted Virtual Machines from booting successfully on our A100 Infiniband hardware fleet.
Any new VM provisioning request for this hardware type will also fail. Additionally, any existing VM on an A100 Infiniband node that is stopped and started (or rebooted) will also fail to come back online.
Existing, currently running VMs are not affected and will continue to operate normally. We advise customers to avoid rebooting critical workloads on this hardware until a resolution is in place.
Our engineering teams are actively investigating the root cause and are working to restore normal provisioning operations as quickly as possible.
Posted Aug 01, 2025 - 03:18 UTC
This incident affected: GPU Virtual Machines (us-east1).