Temperatures in the region have stabilized and we will continue to monitor for any further alerts. Thank you for your understanding and cooperation throughout this incident, and please reach out to support@crusoecloud.com if you have any questions.
Posted Jul 25, 2024 - 01:05 UTC
Update
The temperatures continue to stabilize and we have identified affected customers. We will continue to monitor the environment for the time being.
Posted Jul 25, 2024 - 00:14 UTC
Update
We are continuing to monitor the state of the datacenter. Temperatures have been steady for the last 30 minutes.
Posted Jul 24, 2024 - 23:22 UTC
Monitoring
We have sustained operating temperatures and are continuing to monitor its status.
Posted Jul 24, 2024 - 23:08 UTC
Update
We are continuing to investigate this issue.
Posted Jul 24, 2024 - 22:13 UTC
Investigating
We are currently investigating an issue with one of our datacenter in the us-northcentral1 region where temperatures are reaching critical levels. Next update will be in 45 minutes.
Posted Jul 24, 2024 - 22:13 UTC
This incident affected: Networking (Wide Area Networking (WAN), VPC Networking, Infiniband Networks) and GPU Virtual Machines (us-northcentral1).