If you experience any issues, please contact Crusoe Support.
Posted Jul 30, 2026 - 13:00 UTC
Update
Maintenance on the FE Leaf switches in us-southcentral1-a is complete as of 12:00 UTC. VM's in this region are now available.
CMK Customers: We are working to restore access to a small number of remaining Crusoe Managed Kubernetes (CMK) nodes. Recovery for remaining CMK customers is still expected by 13:00 UTC. We will provide another update in 15 minutes time for CMK customers.
Posted Jul 30, 2026 - 12:45 UTC
Update
We are seeing continued progress as we restore access to Crusoe Managed Kubernetes (CMK) nodes. Recovery for remaining CMK customers is still expected by 13:00 UTC. We will provide another update in 30 minutes time for CMK customers.
Posted Jul 30, 2026 - 12:15 UTC
Verifying
Maintenance on the FE Leaf switches in us-southcentral1-a is now complete, and VM's in this region are now available. We are actively working to restore access to CMK (Crusoe Managed Kubernetes) nodes, which we expect to be fully recovered by 13:00 UTC. We will provide another update in 30 minutes time for CMK customers.
Posted Jul 30, 2026 - 11:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2026 - 08:00 UTC
Update
Update: To ensure a safe and successful maintenance window, we require all customers with active VMs in us-southcentral1-a to shut down their instances prior to the maintenance start time. Any running CMK vms will be deleted and all the other vms will be stopped at the start of the maintenance window by Crusoe on your behalf.
Please note that shutting down a VM will result in loss of any data stored on ephemeral (local) disks. If you have data on ephemeral storage that you need to retain, please back it up before the maintenance window begins.
Persistent/Shared storage volumes will not be affected by this shutdown process.
If you have questions or concerns, please reach out to support@crusoe.ai.
Posted Jul 29, 2026 - 01:06 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 22, 2026 - 06:37 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 22, 2026 - 06:37 UTC
Update
Update: To ensure a safe and successful maintenance window, we require all customers with active VMs in us-southcentral1-a to shut down their instances prior to the maintenance start time. Any VMs still running at the start of the maintenance window will be shut down by Crusoe on your behalf.
Please note that shutting down a VM will result in loss of any data stored on ephemeral (local) disks. If you have data on ephemeral storage that you need to retain, please back it up before the maintenance window begins.
Persistent/Shared storage volumes will not be affected by this shutdown process.
If you have questions or concerns, please reach out to support@crusoe.ai.
Posted Jul 16, 2026 - 22:08 UTC
Scheduled
Crusoe Cloud will be performing planned network maintenance to upgrade Front End (FE) Leaf switches across our global infrastructure. This critical update addresses known software bugs and standardizes our network command-set, significantly improving long-term stability and incident response.
During the maintenance window, all hypervisors in the us-southcentral1-a region will experience intermittent unavailability. We strongly recommend pausing or gracefully shutting down critical workloads during the window to prevent unexpected disruptions or data loss.
All other services outside the us-southcentral1-a region will remain operational. If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted Jul 16, 2026 - 16:05 UTC
This scheduled maintenance affected: Networking (Wide Area Networking (WAN), VPC Networking).