VM Creation Failure

Incident Report for Crusoe Cloud

Resolved

Update: The issue is now resolved.
The engineering team has implemented a fix and confirmed that normal provisioning operations have been restored.

Posted Oct 03, 2025 - 07:09 UTC

Investigating

We have identified an issue that is preventing new or restarted Virtual Machines from booting successfully on all instance types.

Existing, currently running VMs are not affected and will continue to operate normally. We advise customers to avoid rebooting critical workloads on this hardware until a resolution is in place.

Our engineering teams are actively investigating the root cause and are working to restore normal provisioning operations as quickly as possible.

Posted Oct 03, 2025 - 01:10 UTC

This incident affected: GPU Virtual Machines (us-southcentral1, eu-iceland1).