Degraded performance in us-northcentral1

Incident Report for Crusoe Cloud

Resolved

This incident has now been resolved as temperatures returned to normal levels. Please reach out to support@crusoecloud.com if you have any questions or concerns.

Posted Jun 21, 2024 - 00:19 UTC

Monitoring

A fix has been implemented and we are continuously monitoring the hardware temperatures.

Posted Jun 20, 2024 - 23:39 UTC

Update

We are continuing to investigate this issue.

Posted Jun 20, 2024 - 23:38 UTC

Investigating

We are currently investigating an issue with our hardware in the us-northcentral1 region where temperatures are reaching critical levels. Next update will be in 45 minutes.

Posted Jun 20, 2024 - 23:23 UTC

This incident affected: GPU Virtual Machines (us-northcentral1).