All impacted instances have successfully returned to a running state. A fix has been applied across the us-northcentral1 region to prevent this issue from recurring. Please reach out to support@crusoecloud.com if you experience any issues.
Posted Apr 28, 2025 - 23:27 UTC
Monitoring
All impacted instances have now successfully returned to a Running state. No further impact is expected. We appreciate your patience and understanding while we worked through this issue.
Posted Apr 28, 2025 - 19:31 UTC
Identified
We are actively working with our storage vendor to address the issue. We have identified the underlying cause and are beginning to see some VMs successfully return to a RUNNING state. Troubleshooting efforts are ongoing, and we will continue to provide updates as progress is made.
Posted Apr 28, 2025 - 18:15 UTC
Investigating
We are currently investigating an issue impacting virtual machine accessibility in us-northcentral1-a. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
Posted Apr 28, 2025 - 15:01 UTC
This incident affected: GPU Virtual Machines (us-northcentral1).